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Our privacy policy relates only to information that we obtain from you. If you visit a Website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked Website.
The type of information we may collect about you includes:-
- your name and address;
- your phone number and e-mail address;
- All information you offer in our online Claim Form;
- details about the services you specifically request.
We will never collect sensitive information about you without your explicit consent.
Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.
The information you provide to us when using this Website will be processed for the following reasons:-
- to process any request for information supplied by us;
- to customise this Website according to your interests;
- to comply with our statutory and regulatory obligations; and
- to process any application made by you for a position with us.
Additionally we may contact you from time to time by post and/or telephone to notify you of our bulletins, information packs and services. If you do not wish to receive additional information from us, you can let us know by e-mailing admin@claimscompanion.co.uk
We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction (such as the Ministry of Justice). From time to time we may be called upon to demonstrate our maintenance of certain professional standards as set by appropriate authorities and/or to satisfy our auditors and/or to comply with regulations in relation to money laundering or other statutory requirements. If you do not consent to our production of your details for this purpose only as an exception to our duty of confidentiality, you can let us know by e-mailing admin@claimscompanion.co.uk.
If you believe that the information we hold about you is inaccurate, write to us at the above address or email admin@claimscompanion.co.uk. We will then correct the information as soon as possible.
To comply with the Data Protection Act 1998 we adhere to strict security procedures. The personal information which we hold will be held securely to ensure no unauthorised disclosure or access. When you submit your details for making a claim with us you will be required to adhere to the security provisions set out in our terms and conditions.
We reserve the right to appoint an Internet service provider to host our Website on our behalf which may be situated outside the European Economic Area. By agreeing to our terms and conditions of use of our Website you consent to any transfer of your personal information outside the European Economic Area. This may be necessary for us to achieve the purposes set out above.
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